Privacy Policy

PRIVACY POLICY - THE BASICS 

Last updated: February 3, 2026

Oak & Olive Charcuterie (“we,” “us,” “our,” or “Oak & Olive”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website oakandolivecharcuterie.com (the “Site”) and how we comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using the Site, you agree to the collection and use of information as described in this policy.

1. Who We Are & Contact

Business name: Oak & Olive Charcuterie
Owner: [Your Name]
Location: Yellowknife, Northwest Territories, Canada
Email: [your email address]
Phone: [your phone number]

For privacy questions, requests for access, correction, or complaints about how we manage personal information, contact us at the above email or mailing address.

2. What Personal Information We Collect

We collect information that you voluntarily provide when you:

• Fill out contact or order forms

• Subscribe to newsletters

• Email or message us

This may include:

• Name

• Email address

• Phone number

• Postal address

• Other information you include in messages or forms

We also automatically collect certain non-personal information, such as:

• IP address

• Browser type

• Date/time stamps

• Pages visited

This information helps us analyze and improve the Site.

3. How We Use Your Information

We use your personal information only for purposes identified at or before collection, including:

• Responding to inquiries and customer service

• Fulfilling orders or requests

• Sending updates or newsletters (with consent)

• Improving our services and website performance

We strive to collect only what is required and to use data in a way that is transparent.

4. Cookies and Tracking

We use cookies and similar technologies to improve user experience and analyze traffic. Cookies are small text files saved on your device; they help us recognize returning visitors and understand how visitors use the Site.

You can disable cookies through your browser settings, though this may affect features on the Site.

5. Consent

By providing your personal information or using this Site, you consent to the collection and use of your information as described here. We obtain consent at the time of collection and make the purposes clear before asking for information.

6. Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information only with:

• Service providers who help operate the website (e.g., hosting, analytics)

• Legal authorities if required by law

We ensure that any service provider we use protects personal information appropriately.

7. Security of Your Information

We use commercially reasonable physical, electronic, and administrative safeguards to protect personal information from unauthorized access or disclosure. However, no system can be 100% secure.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights Under PIPEDA

Under Canadian privacy law (PIPEDA), you have the right to:

• Request access to personal information we hold about you

• Request corrections to your personal information

• Withdraw consent (subject to legal or contractual restrictions)

To make a request, contact us using the contact details above. We will respond in a timely manner.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes on this page with a revised “Last updated” date.